Project Aims.
A new approach to learning…
St. James’s Place (SJP), one of the UK’s largest and most respected financial advice providers, needed to revolutionise its learning and development approach. As a highly regulated company, they faced the challenge of making complex financial concepts engaging while maintaining compliance standards.
SJP needed a modern digital learning environment that would boost engagement, close skills gaps, and help retain top talent. The solution needed to serve multiple audiences – from new employees and apprentices through to senior executives – while making technical content accessible and engaging. This was particularly crucial given their diverse workforce spanning different experience levels and learning preferences. The platform also needed to support both mandatory compliance training and ongoing professional development, while providing measurable results to demonstrate the effectiveness of their learning initiatives.
Our Approach.
We created ‘House’ a market-leading, end-to-end learning solution
What started as a learning hub for new starters evolved into a comprehensive platform that transformed how financial professionals engage with learning content. The solution delivers exceptional flexibility through multi-device access, enabling professionals to learn wherever and whenever suits them best. The platform differentiates between colleague, manager, and admin user types, while sophisticated audience management ensures targeted content delivery, enhanced by Virtual Reality integration and mixed media support. Beyond content delivery, the platform excels in performance tracking through comprehensive analytics and exam management, while maintaining professional accreditation and CPD monitoring.
Our industry experts work side-by-side with your teams, using collaborative discovery to truly understand your business.
We don’t just ‘build software’ – we create digital experiences. A team comprising not only engineers, but also UX designers, learning experts, and solution architects… we combine deep sector knowledge with consumer-grade design thinking to create platforms built for the humans using them.
The Result.
House has transformed learning at SJP
SJP House makes complex financial topics accessible while maintaining rigorous compliance standards. From technical modules like Top Slicing to comprehensive onboarding programs, the solution has revolutionised how SJP develops talent.
The success of the platform is evidenced by high engagement rates and industry recognition, including a Gold Award for People Development Programme at the 2023 Learning Awards. The partnership continues to evolve, with new features being developed to further enhance the learning experience.
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Active users
Across SJP
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User Engagement
Regular usage across SJP
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Awards Won
Learning Awards, Learning Excellence and Personnel Today
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DBLX consistently deliver products that exceed industry standards, while staying ahead of market trends!
DBLX showcased an exceptional understanding of SJP as a business and on a number of occasions pushed back on some of the requirements during the early stages of project scoping, as they believed there was a different approach that would lead to much better outcomes for users.”
Nicki Finnigan, Director of Learning and Development, SJP